Please preform a "swoosh test" and attach the results.
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How to do a swoosh test:
1) Grab an insert or something that holds absorbency (insert, preflat, fitted)
2) Get a glass bowl and fill it with hot/warm water
3) Swoosh and agitate the insert around, squeeze and squish it, wring it out into the water. Repeat this for a few minutes.
4) Do another squeeze and wring out - then set aside the insert
5) Take a picture and upload here! :)
NOTE: If you do not have a big enough glass bowl, use a plastic one and then dump some of the results into a glass cup or measuring cup. Just something so we can see the clarity (or lack thereof!)